Privacy Policy

Effective Date: January 1, 2025

Welcome to Starlight Academy! Your privacy is of paramount importance to us. This Privacy Policy explains how Starlight Academy, located in the vibrant city of Boston, Massachusetts, collects, uses, and safeguards your personal information when you visit our website, starlightacademy.com, and utilize our online educational services. We are committed to protecting your privacy and ensuring a secure learning environment.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: This includes your name, email address, postal address, phone number, date of birth, and other contact details you provide when registering for courses, subscribing to newsletters, or contacting us.
• Payment Information: When you enroll in a course, we collect payment information, such as credit card details or bank account information, to process your payment. Please note that payment processing is handled by secure, PCI-compliant third-party providers. We do not store your full credit card details on our servers.
• Educational Information: We collect information related to your academic progress, course enrollment, grades, assignments, and other educational activities. This helps us to tailor your learning experience and track your progress.
• Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, device information, and browsing behavior. This information helps us to analyze trends, administer the website, track users' movements, and gather demographic information.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website. For more information, please see our Cookies Policy .

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and Improving Services: We use your information to deliver our online courses, personalize your learning experience, track your progress, and provide customer support. We also use the information to improve our website, services, and content.
• Communication: We use your contact information to communicate with you about your course enrollment, updates to our services, promotional offers, and important announcements. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email.
• Payment Processing: We use your payment information to process your enrollment fees and any other transactions you initiate on our website.
• Research and Analysis: We may use anonymized and aggregated data for research and analysis purposes to improve our courses, teaching methods, and overall educational offerings.
• Legal Compliance: We may disclose your information when required to do so by law, regulation, or legal process, or in response to a valid request from a government authority.
• Security: We use your information to protect the security and integrity of our website and services, prevent fraud, and enforce our terms of service.

3. Sharing Your Information

We may share your information with the following third parties:

• Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors, hosting providers, email marketing services, and analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Educational Partners: If you are enrolled in a course offered in partnership with another educational institution, we may share your educational information with that institution to facilitate your learning.
• Legal Authorities: We may disclose your information to legal authorities when required to do so by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will provide notice if your information becomes subject to a different privacy policy.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online, such as payment details.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Secure Storage: We store your personal information on secure servers in controlled environments.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected] . We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Children's Privacy

Starlight Academy is committed to protecting the privacy of children. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] . We will take steps to delete the information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Starlight Academy
123 Beacon Street
Boston, MA 02116
Email: [email protected]
Phone: (617) 555-1234

This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts.

This policy was reviewed and approved by the Data Protection Officer, Ms. Eleanor Vance, JD.